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SERVICES
ABOUT US
Light and Shadow

 we deliver: 
 

Vollo are a strategic digital consultancy headquartered in Dubai.

 

We help brands drive profitable customer behaviour using the latest contactless technology and customer engagement solutions.

Our approach is to combine innovative thinking and creativity with data-driven insights. Every solution we propose will give your customers a strong connection with your brand and a compelling reason to return. 

Talk to us about our smart service loyalty and mobile ordering solutions for Retail, F&B, Hospitality, Events, Travel  and eCommerce.

 

 loyalty members  
 

are more engaged

87%

37%

75%

53%

ARE WILLING TO SHARE INFORMATION IN EXCHANGE FOR PERSONALISED REWARDS

Source: Bond Loyalty 

ARE WILLING TO PAY A FEE FOR ENHANCED BENEFITS

EXPECT ACCESS TO MOBILE FRIENDLY REWARDS

ARE INTERESTED
IN GAME MECHANICS

We keep up with the latest trends in loyalty and help you decide the best route to take. The are many options to consider ranging from mobile wallet solutions, paid loyalty programmes and even loyalty programmes built on the blockchain with the ability to give digital assets as rewards.

Whether you're looking to create a brand new loyalty programme or optimise an existing programme, talk to Vollo about the best way to acquire new customers, engender loyalty and maximise ROI across multiple customer touch points.

Loyalty

for F&B and Hospitality

Vollo & Opaala. have launched a new concept in loyalty for the food, beverage and hospitality industry. 

Opaala. is a smart, cloud-based, contactless platform that lets customers order and pay directly from their mobile. Vollo's integration with Opaala's platform will enable F&B businesses to get a unique 360 view of their customers, combining order data with personalised rewards and incentives. 

Our plug & play ordering & loyalty platform opens up a brand new communication channel with guests. Restaurants, cafés, bars, lounges, hotels and entertainment venues will be able to incentivise repeat visits and increase average order value. Learn more 




 
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 partnership 

marketing 

Vollo can build strategic collaborations with other companies, based on your specific business goals.

 

This could include:

 

  • Increasing brand awareness and reach

  • Generating more instore, online and social media traffic

  • Increasing conversions

  • Acquiring and retaining customers 

  • Monetising instore and online inventory and more...

We'll help you identify and build profitable relations with like-minded partners. Get in touch to learn more. 

Partnership

 content & gamification 

Optimising content for each marketing channel is the key to higher engagement rates. To do this requires a robust content strategy that tells an authentic brand story, captures the imagination and generates targeted leads. 

Gamification is an excellent way to increase customer engagement rates and engender emotional loyalty. Games can be played online or via in-store entertainment hubs that can be touch-screen or touchless using motion sensors.
Gamification can be used to:
  • Capture customer data in a fun, light-touch way
  • Educate customers on products and services
  • Enhance a loyalty programme 
  • Provide a platform to showcase partner brands and generate incremental revenue
  • Acquire new customers via channels such as social media, SMS, email, web...
Games can be bespoke or customisable (via a self-service platform) and employ gamification techniques ranging from educational, skill-based, multi-stage or simply a bit of fun such as spin the wheel or lucky dip.
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